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Services Offered: CSCs offer a range of government services, including applying for various certificates, utility bill payments, banking services, and more. The idea is to bring essential services closer to the people.
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Digital Literacy: In addition to service delivery, CSCs also play a role in promoting digital literacy. They aim to educate citizens in rural areas about the benefits of using digital services and the internet.
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Public-Private Partnership: The CSC scheme involves a public-private partnership (PPP) model. Village-level entrepreneurs, known as Village Level Entrepreneurs (VLEs), operate these centers. They are responsible for delivering services and maintaining the infrastructure.
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Location: CSCs are strategically located in rural and remote areas to ensure that even people in far-flung regions have access to government services without having to travel long distances.
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Online Services: The services provided by CSCs are facilitated through online platforms, making it more convenient for citizens to access government services.
Wahedat Faizi, Project Manager and VLE